Weekly Update

Our own rainbow

Well, another week has passed, and we're doing fine.  Donna still completing all her doc visits & visiting with friends.  She's found a new bistro in Spotsylvania and visits as often as she can for Chai tea.  She & Beth made a run to Quantico MCS for supplies today.  We got the truck and trailer a new coat of wax for winter, too.

I manage to stay occupied at the campground.  I try to get an hour's worth of walking around the KOA each day.  Let's me meet new people and get some good "dog" time in.  But the ol' bureaucrat in me still keeps coming out.

One of Donna's doc's office doesn't file insurance claims, so we have to do it.  The claim form asks for a "Subscriber ID Number" and a "Patient ID".  Interestingly, neither of those "numbers" is listed among the five "numbers" listed on our insurance ID cards.  Checking our insurance account online provides no information to help.  Calling the insurance company (using the phone number provided on the insurance company's claim form) rewards you with an automated list of options none of which are to help the insured file a claim (which the claim form specifically asks the insured to do if there are questions while completing the claim form).  Pressing "0" puts the software in a do-loop.  Apparently, putting the insurance company's appropriate insurance ID numbers on the insured's ID Card so the insured can complete the insurance company's specific claim form is beyond the capability of our health insurance company.  I now have a much better appreciation for why doc offices don't like to file claims.  We'll end up doing what Donna said to do in the first place:  make a copy of our insurance ID card and send it in along with the claim.

There.  That's off my chest.  Later, David

New coats of wax on the truck & trailer